Service Subscriptions

We are currently updating our website to reflect our new support plans. Additional details and enrollment options will be available shortly.

Our Support Plans Have Evolved

At JGittech LLC, our goal has always been simple: reliable, honest, professional tech support when you actually need it.

In the past, we offered low-cost subscription plans centered around scheduled monthly tune-ups and maintenance. While these plans worked well at the time, technology — and the way people rely on it — has changed significantly.

Modern systems don’t fail on a schedule. Security issues, updates, hardware failures, and software problems now require on-demand, responsive support, not just monthly checkups.

To continue delivering dependable, secure service, we’ve redesigned our support plans to better reflect real-world usage, modern security needs, and professional-grade tools.

Why We Made This Change

Market-Aligned Professional Support

Our standard non-subscriber rate is now $150 per hour, which aligns with current industry pricing for on-site and business IT services.

Rather than underpricing labor, our new subscription plans are designed to discount this higher base rate for clients who commit to ongoing support.

Subscriptions That Actually Save You Money

Instead of bundling services you may not need every month, our updated plans focus on what matters most:

  • Lower hourly rates
  • Priority scheduling
  • Reduced emergency pricing
  • Predictable, transparent billing

The more consistently you need support, the more value a subscription provides.

Included Business-Grade Software

Many of our current plans include professionally managed access to:

  • Microsoft Office
  • Avast Business Security

These tools carry real licensing and management costs and are maintained to help protect your systems and data. Including them in our plans simplifies billing and ensures everything works together securely.

We’ve intentionally moved away from consumer-grade tools and unnecessary add-ons to focus on reliability, security, and long-term stability.

Support When You Actually Need It

Rather than waiting for a scheduled monthly visit, subscribers receive:

  • Faster response times
  • Priority access to scheduling
  • Clear emergency options when business continuity is at risk

This allows issues to be addressed as they occur, not weeks later.

What’s Changed — and What Hasn’t

Previous Plans Focused On

  • Monthly tune-ups or scans
  • Deeply discounted hourly rates
  • Scheduled maintenance

Current Plans Focus On

  • On-demand professional support
  • Clear pricing and expectations
  • Priority and emergency access
  • Business-grade security and software

What hasn’t changed is our commitment to honest advice, fair pricing, and long-term client relationships.

For Our Existing & Long-Time Clients

If you previously had one of our legacy subscription plans, we want to say thank you.

To recognize clients who have supported JGittech LLC over time, we’ve created a special plan:

Loyalty Support Plan

The Loyalty Support Plan is offered at business owner discretion to clients who have demonstrated long-term trust and commitment.

Clients grandfathered into the Loyalty Plan receive:

  • Lower hourly rates than our standard plans
  • Priority scheduling
  • Reduced emergency and enterprise pricing
  • Continued access to professional tools and support

This plan is designed to save loyal clients more money under the new structure while ensuring consistent, high-quality service.

If you qualify, you will be grandfathered into the Loyalty Support Plan rather than moved to a higher-cost option.

Designed for Long-Term Reliability

This updated support model allows JGittech LLC to:

  • Maintain modern security tools
  • Respond appropriately to urgent issues
  • Provide consistent, professional service
  • Continue supporting clients for years to come

In short, we’ve moved from “cheap monthly checkups” to dependable, real-world IT support — while still rewarding the clients who have been with us the longest.

Bottom Line

Our pricing reflects today’s technology environment, our subscription plans reward commitment, and our Loyalty Plan ensures long-time clients continue receiving exceptional value.

This change allows us to serve you better — now and in the future.