Pay‑As‑You‑Go
- Monthly Cost
- NA
- Hourly Rate
- $150/hr
- Includes
- Remote or on‑site support billed by the hour
- Response Time
- By appointment
- Best For
- One‑off issues and projects
Support Plans
Support plans that fit how you need help.
Choose predictable support, discounted hourly rates, or pay‑as‑you‑go service. On phones, each plan becomes its own readable card.
Plan Comparison
Compare support options
All subscription plans come with a complimentary version of Microsoft Office 365 and Avast Business Security where applicable.
| Plan | Monthly Cost | Hourly Rate | Includes | Response Time | Best For |
|---|---|---|---|---|---|
| Pay‑As‑You‑Go | NA | $150/hr | Remote or on‑site support billed by the hour | By appointment | One‑off issues and projects |
| Core | $60 | $80/hr | Remote support, antivirus and basic monitoring | Next business day | Solopreneurs and very small teams |
| Priority | $90 | $70/hr | Remote & on‑site support, advanced monitoring, monthly health reports | Same business day | Growing small businesses with critical uptime |
| Elite | $120 | $60/hr | All Priority features, after‑hours emergency support, quarterly strategy sessions | 4 hours | Businesses that need fast, proactive IT management |
| Loyalty | $70 | $50/hr | Discounted rate for long‑term clients and legacy plans | Same business day | Invite‑only; contact us for eligibility |
Core
- Monthly Cost
- $60
- Hourly Rate
- $80/hr
- Includes
- Remote support, antivirus and basic monitoring
- Response Time
- Next business day
- Best For
- Solopreneurs and very small teams
Priority
- Monthly Cost
- $90
- Hourly Rate
- $70/hr
- Includes
- Remote & on‑site support, advanced monitoring, monthly health reports
- Response Time
- Same business day
- Best For
- Growing small businesses with critical uptime
Elite
- Monthly Cost
- $120
- Hourly Rate
- $60/hr
- Includes
- All Priority features, after‑hours emergency support, quarterly strategy sessions
- Response Time
- 4 hours
- Best For
- Businesses that need fast, proactive IT management
Loyalty
- Monthly Cost
- $70
- Hourly Rate
- $50/hr
- Includes
- Discounted rate for long‑term clients and legacy plans
- Response Time
- Same business day
- Best For
- Invite‑only; contact us for eligibility
Pay‑As‑You‑Go is not a subscription plan. Pricing reflects typical 2026 rates and may vary based on the number of devices and services required. Loyalty is reserved for long‑standing clients by invitation only.
Not sure which plan fits?
Start with an appointment and JGittech can help you choose the right support level.