Support Plans

Choose the level of coverage that fits your business or home office. Our plans provide predictable costs and priority access to our expertise. Pay‑as‑you‑go options are also available.

Plan Comparison

Plan Monthly Cost* Includes Response Time Best For
Pay‑As‑You‑Go $150/hr Remote or on‑site support billed by the hour By appointment One‑off issues and projects
Core $60/device Remote support, antivirus and basic monitoring Next business day Solopreneurs and very small teams
Priority $90/device Remote & on‑site support, advanced monitoring, monthly health reports Same business day Growing small businesses with critical uptime
Elite $120/device All Priority features, after‑hours emergency support, quarterly strategy sessions 4 hours Businesses that need fast, proactive IT management
Loyalty* $70/device Discounted rate for long‑term clients and legacy plans Same business day Invite‑only; contact us for eligibility

*Pricing reflects typical 2026 rates and may vary based on the number of devices and services required. Loyalty is reserved for long‑standing clients or by invitation.

Not Sure Which Plan Fits?

Request a Custom Proposal